by Monica Lunin | Aug 30, 2019 | Communication & Influence
We need to clear up a common misconception. The words that you use don’t really matter. People remember your body language and your tone of voice more than your actual words.– Public Speaking Experts Everywhere Have you heard this sage advice? Let’s...
by Monica Lunin | Aug 12, 2019 | Communication & Influence
“A wealth of information creates a poverty of attention” –Hebert Simon (winner of the Nobel Prize for Economics, 1978) We are living in the information age. You can no longer claim an advantage because of your specialist knowledge. Chances are, the people you...
by Monica Lunin | Oct 15, 2018 | Communication & Influence
Echo Chamber is a term commonly applied to the social media environment where we are fed the content an algorithm thinks we want to see. There are also offline, real-world echo chambers. They might exist in your organisation. How will you recognise the signs? What...
by Monica Lunin | Jul 9, 2018 | Communication & Influence
Misused or Reinvented? It’s easy to take the high ground. To snigger behind the back of someone who misuses a word when you know the correct meaning. In fact, as you scroll down you will see a shot at a very easy target. Superiority can be a nice place to...
by Monica Lunin | May 10, 2017 | Communication & Influence
Arguments are to be avoided, they are always vulgar and often convincing. -Oscar Wilde It is better to debate a question without settling it than to settle a question without debating it. -Joseph Joubert What is an argument? An argument is an adversarial exchange of...
by Monica Lunin | Mar 7, 2017 | Communication & Influence
Parliament is in session and I am both appalled and intrigued by the infantile behaviour of our elected representatives. Consider the challenge a speaker faces when trying to land a point whilst relentlessly assailed by verbal sucker punches from the cross benches. ...
